What is Tickets Commerce?
Tickets Commerce is a built-in e-commerce solution within the Event Tickets plugin, designed to simplify the process of selling tickets directly from your website. It allows you to manage ticket sales without additional plugins or external services.
Payment Integrations in Tickets Commerce
Stripe Integration:
- Easily connect your Stripe account through the Events > Settings > Payments
- Accepts major credit cards. With the premium Event Tickets Plus plugin, additional payment options like Bancontact, iDEAL, Apple Pay, and Google Pay become available
- Note: A 2% commission fee applies to ticket sales when using the free version of Event Tickets. This fee is waived with Event Tickets Plus
Review Implementing Stripe on Event Tickets and Event Tickets Plus article for further information.
PayPal Integration:
- Easily connect your PayPal account through the Events > Settings > Payments by following this KB article.
- No complex API configurations required; the setup is straightforward within your WordPress dashboard.
Order Management
When using Tickets Commerce, order management is primarily handled through your connected Stripe or PayPal accounts. While you can view all orders within the WordPress dashboard, actions like refunds or payment confirmations are managed externally.
The typical order process involves:
- A customer selects tickets and proceeds to checkout
- The customer is redirected to Stripe or PayPal to complete the payment
- Upon successful payment, the order information is sent back to your site
- Tickets are generated and emailed to the customer
- The attendee list is updated within your WordPress site
Comparing Tickets Commerce and WooCommerce Integration
While Tickets Commerce offers a streamlined solution for ticket sales, integrating with WooCommerce provides additional flexibility and features:
Tickets Commerce:
- Built-in with Event Tickets; no additional plugins required
- Simplified setup and management
- Supports Stripe and PayPal payments
- Ideal for straightforward ticket sales without complex requirements
WooCommerce Integration:
- Requires the installation of WooCommerce and Event Tickets Plus
- Offers a wide range of payment gateways, including offline methods
- Provides advanced features like detailed reporting, inventory management, product bundling and manual order control
Using Tickets Commerce with Event Tickets Plus
Upgrading to Event Tickets Plus enhances the capabilities of Tickets Commerce:
- Removes Stripe 2% commission fee on ticket sales
- Unlocks additional payment methods through Stripe, such as Apple Pay and Google Pay
- Provides advanced attendee management features, including custom registration fields and QR code check-ins
- Enables shared capacity.
This combination is ideal for organizers seeking more control and customization over their ticketing process.