Would you like to be notified via WhatsApp every time a new participant registers for your events? Then you’re reading the right guide! With our Event Tickets Plus plugin, you can achieve this and much more. What you’ll need is Events Automator, a feature already included in the Event Tickets Plus and Events Calendar Pro plugins.
Event Automator allows you to use Zapier to integrate The Events Calendar and Event Tickets with your favorite third-party apps and tools.
This is done by creating a “Zap” in Zapier. A zap is the simple “recipe” (instructions) that powers the automation of any of your workflows.
Before reading further, make sure you have configured Event Automator in the Tickets > Settings > Integrations section as explained here.
Using Event Tickets as a Trigger
In this example, we’ll show you how to create a Zap that creates a new WhatsApp notification when a new ticket order is added to your WordPress site.
- In Zapier, click on the Zaps on the left side panel, then the + Create button.
- Select Event Tickets as the trigger.
- Choose Attendees as the Trigger event.
- Choose your account, wait until it loads, and click on Continue.
- You can now begin testing the trigger from Zapier. Once the testing completed, it will show one or more test records. — Make sure you’re working on the most recent record.
Important: Testing your trigger is a crucial step!
Successfully testing the trigger allows Zapier to “see” all the order fields available on your site.
In other words, if Zapier can’t see the fields on your site, your Zaps will not work.
The order record selected from the trigger test should display a list of fields that can be mapped along with their values.
Caution: Don’t be fooled by the fact that Zapier has found an order!
Look carefully at the screen. If you are not seeing a list of fields or if the fields do not contain values, that record cannot be used to test the trigger.
To fix that, you can:
- Select another order record (if any)
- Do another ticket order on your site
- Click again on the Find new records button where you are testing the trigger on Zapier
- The freshly created order should appear
- Select it and the fields and values are present
- Select the action you’d like to create (in this case, it’s WhatsApp Notifications).
- And Choose Send message as the action event.
- Then you can select your WhatsApp notifications Account or create a New Account if necessary. To create a new Account you need to input a WhatsApp number where you want to receive your notifications
- Once you click on “Continue”, you should select the message Template you want to receive on your WhatsApp and map the fields accordingly. Notice, you must map all fields, even if there are fields you don’t need, because this is a feature of a free Zapier Account. With a Zapier Premium Account, you can edit the Templates and create customized ones.
10. Finally, you can Test and Publish your Zap. You should see that WhatsApp notifications are working smoothly.
In the same way, you can create Zaps with other integrations like Mailchimp, ActiveCampaign, HubSpot, Google Sheets, etc.