\n
Alternatively, if you’re unable to read the QR code is still possible to connect your website and Event Tickets App manually by entering your website URL and API Key.<\/p>\n\n\n\n
This information can be found in the same page we used before: “Tickets > Settings > Integrations”.<\/p>\n\n\n\n
Open the app on your mobile device and use the button “Insert Details Manually”.
Check the WordPress page to get the information and insert in their fields. Once you finish, press the Connect Your Site<\/em> blue button.<\/p>\n\n\n\nYou’ll be redirected to the initial screen of the App while the connection with your website is established. As soon as the connection is done, you’ll be directed to the Event list section.<\/p>\n<\/div>\n<\/div>\n\n\n\n
What Happens After Connection<\/strong><\/p>\n\n\n\nOnce successfully connected, the app will automatically sync your events and attendee data from your website. This initial sync is important because it enables the app’s offline check-in capability.<\/p>\n\n\n\n
Important for Offline Use:<\/strong><\/p>\n\n\n\n\nThe app can now check in attendees even without an internet connection<\/li>\n\n\n\n Offline functionality requires The Events Calendar, Event Tickets, and Event Tickets Plus to be installed on your site<\/li>\n\n\n\n You will not be able to check in attendees who purchased their ticket after the app\u2019s last sync with your site. Instead, you will see the \u201cAttendee Not Found\u201d error when trying to scan their QR code<\/li>\n<\/ul>\n\n\n\nThe sync process happens automatically whenever you open the app with an internet connection, ensuring you always have the latest event and attendee information available for offline use.<\/p>\n\n\n\n
Removing your website<\/h2>\n\n\n\n One important thing to notice is that the Event Tickets Plus App can only handle a connection to one website at a time<\/strong>.<\/p>\n\n\n\nThis means that in the case you have multiple WordPress installations using Events Tickets Plus, you can only connect the app to one of them and check in attendees from that specific website.<\/p>\n\n\n\n
But the app also offers a way to easily remove a website, so you can disconnect and connect as many times as necessary.<\/p>\n\n\n\n
Keep in mind that the App is just a different way to check in users, once you disconnect from the app nothing will be lost since everything is being saved on your WordPress database.<\/p>\n\n\n\n
\n
\n
To remove a website ,you need to perform the following steps<\/p>\n\n\n\n
\nOpen the app<\/li>\n\n\n\n Use the top-left menu button<\/li>\n\n\n\n Go to Settings<\/li>\n\n\n\n Click on the Website URL address and remove everything<\/li>\n\n\n\n Click on API Key and remove everything<\/li>\n\n\n\n Press the Update Settings<\/em> blue button.<\/li>\n<\/ul>\n\n\n\nThe app will redirect you back to the initial screen where you can connect to any other website again.<\/p>\n<\/div>\n\n\n\n
\n
<\/video><\/figure>\n<\/div>\n<\/div>\n\n\n\nFinal Considerations<\/h2>\n\n\n\n This covers everything that you need to know about connecting\/disconnecting the Event Tickets Plus App from your website.<\/p>\n\n\n\n
If you face any issues or see something else from what is presented in this tutorial, please reach out to our Support Team. We’ll be happy to assist you!<\/p>\n","protected":false},"excerpt":{"rendered":"
About the App The Event Tickets Plus App is available for iOS, and Android, and it’s the easiest way to check in the attendees of your event. But, before going into the check-in process, you need to connect the App from your phone to your website.This is an easy process since the Event Tickets Plus…<\/p>\n","protected":false},"author":15,"featured_media":1955565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[38,41],"tags":[243,64],"stellar-product-taxonomy":[156],"class_list":["post-1960004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faq","category-getting-started","tag-event-tickets-plus-app","tag-qr","stellar-product-taxonomy-event-tickets-plus"],"acf":[],"taxonomy_info":{"category":[{"value":38,"label":"FAQ"},{"value":41,"label":"Getting Started"}],"post_tag":[{"value":243,"label":"Event Tickets Plus App"},{"value":64,"label":"QR"}],"stellar-product-taxonomy":[{"value":156,"label":"Event Tickets Plus"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Deblyn Prado","author_link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/author\/deblyn\/"},"comment_info":0,"category_info":[{"term_id":38,"name":"FAQ","slug":"faq","term_group":0,"term_taxonomy_id":38,"taxonomy":"category","description":"","parent":0,"count":25,"filter":"raw","term_order":"0","cat_ID":38,"category_count":25,"category_description":"","cat_name":"FAQ","category_nicename":"faq","category_parent":0},{"term_id":41,"name":"Getting Started","slug":"getting-started","term_group":0,"term_taxonomy_id":41,"taxonomy":"category","description":"","parent":0,"count":67,"filter":"raw","term_order":"0","cat_ID":41,"category_count":67,"category_description":"","cat_name":"Getting Started","category_nicename":"getting-started","category_parent":0}],"tag_info":[{"term_id":243,"name":"Event Tickets Plus App","slug":"event-tickets-plus-app","term_group":0,"term_taxonomy_id":243,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"0"},{"term_id":64,"name":"QR","slug":"qr","term_group":0,"term_taxonomy_id":64,"taxonomy":"post_tag","description":"","parent":0,"count":8,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1960004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1960004"}],"version-history":[{"count":14,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1960004\/revisions"}],"predecessor-version":[{"id":1966091,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1960004\/revisions\/1966091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1960004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1960004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1960004"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1960004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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<\/figure>\n<\/div>\n<\/div>\n\n\n\n