{"id":1943905,"date":"2019-12-31T05:49:50","date_gmt":"2019-12-31T10:49:50","guid":{"rendered":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/?post_type=tribe-knowledgebase&#038;p=1943905"},"modified":"2020-08-11T22:05:38","modified_gmt":"2020-08-12T02:05:38","slug":"message-statuses-in-promoter","status":"publish","type":"post","link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/message-statuses-in-promoter\/","title":{"rendered":"Message Statuses in Promoter"},"content":{"rendered":"<p>Promoter <strong>Regular Messages<\/strong> have four potential statuses:<\/p>\n<ol>\n<li><strong>Draft<\/strong> &#8211; If you are not quite ready to send your message just yet, simply hit &#8220;Save&#8221; and your message will bear the <strong>Draft<\/strong> status, which means that you can come back to it later and complete your message.<br><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1943906\" src=\"\/knowledgebase\/wp-content\/uploads\/2019\/12\/draft.png\" alt=\"\" width=\"1297\" height=\"301\"><\/li>\n<li><strong>Scheduled<\/strong> &#8211; as the name of the status suggests, this means that your message is queued to be <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/send-and-schedule-messages-in-promoter\/\" target=\"_blank\" rel=\"noopener noreferrer\">sent at the time of your choosing<\/a>.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1943907\" src=\"\/knowledgebase\/wp-content\/uploads\/2019\/12\/scheduled.png\" alt=\"\" width=\"1337\" height=\"335\"><\/li>\n<li><strong>Processing <\/strong>&#8211; Your message is being sent to the audiences and lists of your choice. Depending on the size of your audience and lists, your message might stay in that status for a little while.<br><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1943908\" src=\"\/knowledgebase\/wp-content\/uploads\/2019\/12\/processing.png\" alt=\"\" width=\"1329\" height=\"337\"><\/li>\n<li><strong>Sent <\/strong>&#8211; Your message has been sent! You can celebrate \ud83d\ude42<br><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1943909\" src=\"\/knowledgebase\/wp-content\/uploads\/2019\/12\/sent.png\" alt=\"\" width=\"1312\" height=\"335\"><\/li>\n<\/ol>\n\n\n<p>Promoter <strong>Triggered Messages<\/strong> have two potential statuses:<br><ol><li><strong>Trigger Active &#8211;<\/strong> Promoter will send an automatic message to attendees that perform the action associated with a trigger. <br><br>For example, if the Trigger is set to &#8220;Ticket Purchased&#8221;, Promoter will send a message to any attendee that purchases a ticket.<br><br>\n<img decoding=\"async\" src=\"\/knowledgebase\/wp-content\/uploads\/2020\/08\/image-12-1024x279.png\" alt=\"\" class=\"wp-image-1947915\"\/><img decoding=\"async\" src=\"\/knowledgebase\/wp-content\/uploads\/2020\/08\/image-14-1024x293.png\" alt=\"\" class=\"wp-image-1947925\"\/><br><\/li><li><strong>Trigger Inactive &#8211; <\/strong>This status is useful if you want to temporarily pause Promoter from sending automatic messages to attendees that perform the action associated with a trigger.<br><br>\ud83d\udca1 <strong>Pro tip:<\/strong> Triggered Messages are not retroactive. That means that these messages are only sent while the trigger is active. In other words, attendees that performed the action associated with a trigger while the Triggered Message is set to &#8220;Trigger Inactive&#8221; will not receive a message when the status is changed back to &#8220;Trigger Active&#8221;.<br><br><img decoding=\"async\" src=\"\/knowledgebase\/wp-content\/uploads\/2020\/08\/image-12-1024x279.png\" alt=\"\" class=\"wp-image-1947915\"\/><\/li><\/ol><\/p>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Promoter Regular Messages have four potential statuses: Draft &#8211; If you are not quite ready to send your message just yet, simply hit &#8220;Save&#8221; and your message will bear the Draft status, which means that you can come back to it later and complete your message. Scheduled &#8211; as the name of the status suggests,&#8230;<\/p>\n","protected":false},"author":34,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[118],"tags":[28],"stellar-product-taxonomy":[],"class_list":["post-1943905","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-promoter","tag-email"],"acf":[],"taxonomy_info":{"category":[{"value":118,"label":"Email &amp; Marketing"}],"post_tag":[{"value":28,"label":"Email"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"jaimem","author_link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/author\/jaimem\/"},"comment_info":0,"category_info":[{"term_id":118,"name":"Email &amp; Marketing","slug":"promoter","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"","parent":61,"count":31,"filter":"raw","term_order":"0","cat_ID":118,"category_count":31,"category_description":"","cat_name":"Email &amp; Marketing","category_nicename":"promoter","category_parent":61}],"tag_info":[{"term_id":28,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":28,"taxonomy":"post_tag","description":"","parent":0,"count":20,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1943905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1943905"}],"version-history":[{"count":1,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1943905\/revisions"}],"predecessor-version":[{"id":1956078,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1943905\/revisions\/1956078"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1943905"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1943905"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1943905"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1943905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}