{"id":1896524,"date":"2019-10-18T13:19:21","date_gmt":"2019-10-18T17:19:21","guid":{"rendered":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/making-tickets-2\/"},"modified":"2024-10-30T10:33:13","modified_gmt":"2024-10-30T14:33:13","slug":"making-tickets","status":"publish","type":"post","link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/making-tickets\/","title":{"rendered":"Creating Tickets"},"content":{"rendered":"\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/tp0zo1bqxz8\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n\n\n\n<p>Creating tickets with Event Tickets and Event Tickets Plus is easy and fast. This page&nbsp;walks you through the process of making tickets for your site&#8217;s posts, pages, or events. Before getting started, make sure you <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/settings-overview-event-tickets-and-event-tickets-plus\/\" target=\"_blank\" rel=\"noreferrer noopener\">review your settings<\/a>. The article is divided up into two main parts:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><a href=\"#basic\">Setting up basic tickets<\/a>&nbsp;<\/strong>&#8211; creating basic tickets with a specific or unlimited capacity<\/li>\n\n\n\n<li><strong><a href=\"#global-stock\">Shared Capacity<\/a>&nbsp;<\/strong>&#8211; creating two or more tickets that pull from a shared capacity for the event<\/li>\n<\/ol>\n\n\n\n<p>You can get a quick overview of using Block Editor with Tickets in <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/an-introduction-to-tickets-blocks\/\" target=\"_blank\" rel=\"noreferrer noopener\">An Introduction to Tickets Blocks<\/a>.<\/p>\n\n\n\n<p class=\"has-theme-palette-8-background-color has-background\">With Event Tickets and Events Calendar Pro you can also create a pass ticket that gives attendees access to an event <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/event-series\/\">Series<\/a> (a group of multiple events). Find out more about this amazing new ticket type, <a href=\"http:\/\/google.com\">Series Passes<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"basic\">Setting up basic tickets<\/h2>\n\n\n\n<p>Tickets can be added to posts, pages, or events. In the Classic Editor, you will find the <em>Tickets meta box b<\/em>elow the main content of the post type<em>:<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"908\" height=\"131\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_19-55-36.png\" alt=\"Classic Editor: Add Ticket or RSVP\" class=\"wp-image-1959376\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_19-55-36.png 908w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_19-55-36-300x43.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_19-55-36-768x111.png 768w\" sizes=\"auto, (max-width: 908px) 100vw, 908px\" \/><figcaption class=\"wp-element-caption\">Classic Editor: Add Ticket or RSVP<\/figcaption><\/figure><\/div>\n\n\n<p>In the Block Editor, default Ticket blocks or RSVP blocks may appear if you are creating an event.&nbsp; Otherwise, you can add a Ticket and RSVP&nbsp;blocks to the main content:<\/p>\n\n\n<div class=\"wp-block-image size-full wp-image-1943768\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"429\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-01-11.png\" alt=\"\" class=\"wp-image-1959378\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-01-11.png 800w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-01-11-300x161.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-01-11-768x412.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Block Editor:&nbsp;Add Ticket or RSVP<\/figcaption><\/figure><\/div>\n\n\n<p>We&#8217;ll create a basic ticket with a capacity for this ticket only for this example. (Using a shared capacity for two or more tickets is discussed in another <a href=\"#global-stock\">section below<\/a>.)<\/p>\n\n\n\n<p>When clicking on the <strong>+ New ticket<\/strong> button you will be presented with some additional options:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1056\" height=\"1465\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/Screenshot-2023-12-20-at-14-40-51-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress.png\" alt=\"\" class=\"wp-image-1959467\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/Screenshot-2023-12-20-at-14-40-51-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress.png 1056w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/Screenshot-2023-12-20-at-14-40-51-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress-216x300.png 216w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/Screenshot-2023-12-20-at-14-40-51-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress-738x1024.png 738w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/Screenshot-2023-12-20-at-14-40-51-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress-768x1065.png 768w\" sizes=\"auto, (max-width: 1056px) 100vw, 1056px\" \/><figcaption class=\"wp-element-caption\">Classic Editor: Add New Ticket<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image wp-image-1943767 size-full\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"714\" height=\"1106\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-06-41.png\" alt=\"\" class=\"wp-image-1959379\" style=\"width:690px;height:auto\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-06-41.png 714w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-06-41-194x300.png 194w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-06-41-661x1024.png 661w\" sizes=\"auto, (max-width: 714px) 100vw, 714px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Add New Ticket<\/figcaption><\/figure><\/div>\n\n\n<p>In this example, we are using <a href=\"https:\/\/theeventscalendar.com\/products\/wordpress-event-tickets\/\" target=\"_blank\" rel=\"noreferrer noopener\">Event Tickets Plus<\/a> with WooCommerce. Since we want to make a purchasable ticket, we click <strong>+ New Ticket<\/strong>. If you want to collect attendee RSVPs without selling tickets, you can click <strong>+&nbsp;New&nbsp;RSVP<\/strong> instead &#8211; in which case you&#8217;ll want to read over <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/event-tickets-using-rsvps\/\" target=\"_blank\" rel=\"noreferrer noopener\">our RSVP tutorial<\/a> instead.<\/p>\n\n\n\n<p>If you are using only Event Tickets with <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/tickets-commerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tickets Commerce<\/a>, then you will only see one capacity option as shown on&nbsp;<a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2018\/03\/Event-Tickets-Add-New-Ticket.png\" target=\"_blank\" rel=\"noopener noreferrer\">this screen<\/a>.<\/p>\n\n\n\n<p>When creating tickets with <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/tickets-commerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tickets Commerce<\/a>, you will also have the option to add a sale price, and the dates for the sale price.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"794\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price-1024x794.png\" alt=\"\" class=\"wp-image-1959674\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price-1024x794.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price-300x233.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price-768x596.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price-1536x1191.png 1536w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/tickets-commerce-sale-price.png 1630w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Adding a sale price of $20 for Tickets Commerce tickets.<\/figcaption><\/figure>\n\n\n\n<p>Clicking on <em>Advanced<\/em> will show the following additional field.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1021\" height=\"160\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/12\/Screenshot-2023-12-20-at-15-14-31-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress.png\" alt=\"\" class=\"wp-image-1958921\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/12\/Screenshot-2023-12-20-at-15-14-31-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress.png 1021w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/12\/Screenshot-2023-12-20-at-15-14-31-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress-300x47.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/12\/Screenshot-2023-12-20-at-15-14-31-Add-New-Event-\u2039-Test-Flexible-Tickets-\u2014-WordPress-768x120.png 768w\" sizes=\"auto, (max-width: 1021px) 100vw, 1021px\" \/><figcaption class=\"wp-element-caption\">Classic Editor: Event Tickets Plus Advanced Options<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image size-full wp-image-1943769\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"834\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-etp-1024x834.png\" alt=\"\" class=\"wp-image-1958344\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-etp-1024x834.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-etp-300x244.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-etp-768x626.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-etp.png 1294w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Event Tickets Plus Advanced Options<\/figcaption><\/figure><\/div>\n\n\n<p>Many of the fields in the tickets meta box are self-explanatory, but let&#8217;s run through each just to be sure.<\/p>\n\n\n\n<ul class=\"wp-block-list has-dark-gray-color has-white-background-color has-text-color has-background\">\n<li><strong>Name&nbsp;<\/strong>lets you set a unique name for the ticket &#8211; which might be something like <em>Standard, Adult, Concession, etc.<\/em><\/li>\n\n\n\n<li><strong>Price <\/strong>controls the price of each ticket. If the tickets are not going to be sold &#8211; but rather you are going to give them away for free &#8211; you can leave this field blank or set it to <em>0.<\/em>\n<ul class=\"wp-block-list\">\n<li><strong>Sale Price<\/strong>: This option is only available if you&#8217;re using Tickets Commerce, and it was introduced in <a href=\"https:\/\/theeventscalendar.com\/release-notes\/event-tickets\/event-tickets-5-9-0\/\">Event Tickets 5.9.0<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Capacity&nbsp;<\/strong>is the number of tickets that are available: if you leave this blank it is assumed that there is no limit and customers can buy as many as they would like. If you have a limited number of spots for your event, you&#8217;ll want to make sure to set this accordingly.<\/li>\n<\/ul>\n\n\n\n<p>Advanced:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ticket description<\/strong> is optional, but it&#8217;s a good space to add any information customers might be interested in, such as <em>bring waterproof jackets<\/em> or <em>not recommended for children.&nbsp;<\/em>You can choose to show or not in the front-end ticket form.<\/li>\n\n\n\n<li><strong>Start sale<\/strong> dictates when the tickets are available for sale. If you&#8217;re making tickets on a post or page, this field is required. If you are making tickets for an event, you don&#8217;t need to set this field &#8211; by default, sales will start when you publish the event or ticket.<\/li>\n\n\n\n<li><strong>End sale<\/strong> does the reverse &#8211; you can set this to a date after which the tickets should no longer be available for customers to buy. As with the start sale field, setting this is optional for events and the default is to stop sales when the event itself starts.<\/li>\n\n\n\n<li><strong>SKU <\/strong>lets you set a unique code to help identify the tickets. This is another optional field and is of most use to merchants with an existing stock-keeping unit system.<\/li>\n<\/ul>\n\n\n\n<p>By default, the name and contact information of the person buying&nbsp;the tickets is collected during the purchase process. If you want to collect additional information (such as&nbsp;names of all attendees, t-shirt sizes, etc.) then you can implement&nbsp;the <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/collecting-attendee-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">Attendee Information feature<\/a> (Available only with Tickets Plus) by clicking +&nbsp;<strong>Attendee Information<\/strong>. This feature is explored in <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/collecting-attendee-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">another article<\/a>, and this walkthrough assumes that you do not need to collect additional information.<\/p>\n\n\n\n<p>As soon as you&#8217;re ready, simply click on <strong>Save\/Update Ticket<\/strong> and you&#8217;re done &#8230; and never fear, if you make a mistake you can correct it by clicking on the edit link (pencil icon) later on:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/05\/Screen-Shot-2022-05-09-at-9.33.32-AM.png\" alt=\"Classic Editor: Edit tickets\" class=\"wp-image-1952762\"\/><figcaption class=\"wp-element-caption\">Classic Editor: Edit Tickets<\/figcaption><\/figure><\/div>\n\n\n<p>If you&#8217;d like to delete a ticket when using the Classic Editor, simply click on the trash icon located below the pencil icon on the right side of your ticket.<\/p>\n\n\n\n<p>You can duplicate a ticket when using the Classic Editor by clicking on the middle rectangle button. This will prompt a copy of the ticket to appear directly below the one you&#8217;ve duplicated.<\/p>\n\n\n<div class=\"wp-block-image size-full wp-image-1943770\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1173\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-12-49.png\" alt=\"\" class=\"wp-image-1959380\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-12-49.png 1536w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-12-49-300x229.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-12-49-1024x782.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-12-49-768x587.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Edit Tickets<\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"ticket-form\">A quick note about the ticket form<\/h3>\n\n\n\n<p>If the tickets <strong>are for sale but just sold out<\/strong>, then the form will still show. But purchasing tickets won&#8217;t be possible, and there will be an &#8220;Out of Stock!&#8221; message as shown in&nbsp;<a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2014\/10\/Screen-Shot-2016-06-01-at-3.46.09-PM.png\" target=\"_blank\" rel=\"noopener noreferrer\">this screenshot<\/a>.<\/p>\n\n\n\n<p>What about if the tickets are not sold out but are only going to be sold between certain dates, and a website visitor views the event page outside of that time window? <strong>In this case, the ticket form will not show up at all.<\/strong> A simple &#8220;Tickets are not yet available&#8221;-type message will be displayed instead, as shown in&nbsp;<a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2014\/10\/Screen-Shot-2016-06-01-at-3.37.16-PM.png\" target=\"_blank\" rel=\"noopener noreferrer\">this screenshot<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"global-stock\">Shared capacity and ticket settings<\/h2>\n\n\n\n<p>The shared capacity feature allows you to create multiple tickets that all come out of one pool of stock. For example, say you have a venue that has 100 seats, and you are selling three different price tickets for&nbsp;children, adults, and seniors. If you listed the capacity of each ticket at 100, you might accidentally sell over 100 total tickets, and run out of seats. Instead, you can set a <em>Shared Capacity<\/em>&nbsp;of 100 for the event. Your attendees can choose to buy any of the three tickets, but only up to 100 individual ticket sales.<\/p>\n\n\n\n<p>To enable the shared capacity for your event, click the <strong>Settings <\/strong>button in the tickets meta box.&nbsp;A field will appear for <em>Shared Capacity<\/em>. Edit that number to your event capacity. In the example described&nbsp;above, that number would be 100.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2017\/11\/TER-Ticket-Settings.png\" alt=\"Ticket Settings for an event\"\/><figcaption class=\"wp-element-caption\">Classic Editor: Ticket Settings<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image size-full wp-image-1943771\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1232\" height=\"1258\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-settings.png\" alt=\"\" class=\"wp-image-1958349\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-settings.png 1232w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-settings-294x300.png 294w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-settings-1003x1024.png 1003w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-ticket-settings-768x784.png 768w\" sizes=\"auto, (max-width: 1232px) 100vw, 1232px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Ticket Settings<\/figcaption><\/figure><\/div>\n\n\n<p>If you&nbsp;check the&nbsp;<em>Show attendees list on event page&nbsp;<\/em>checkbox in the Classic Editor, attendees who purchase tickets will have their <a href=\"https:\/\/gravatar.com\" target=\"_blank\" rel=\"noopener noreferrer\">Gravatar<\/a> displayed in a <a href=\"https:\/\/cloudup.com\/cHoh6LrI4H1\" target=\"_blank\" rel=\"noopener noreferrer\">Who&#8217;s Attending feature<\/a> on the event page.<\/p>\n\n\n\n<p>If you display attendees on the front of your site, attendees can participate in the <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/public-attendee-list\/\" target=\"_blank\" rel=\"noreferrer noopener\">Public Attendees List<\/a>. We are excluding users from the Public Attendees List if the attendees are not displayed on the front of your site. If you are displaying attendees, the default option for users is to be excluded (opted-out), to adhere to GDPR regulations.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2017\/11\/TER-Ticket-Settings.png\" alt=\"Ticket Settings for an event\"\/><figcaption class=\"wp-element-caption\">Classic Editor: Show attendees list<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image size-full wp-image-1943772\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"722\" height=\"560\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-add.png\" alt=\"\" class=\"wp-image-1958351\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-add.png 722w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-add-300x233.png 300w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Add attendees block<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image size-full wp-image-1943773\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"528\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-attendees-1.png\" alt=\"\" class=\"wp-image-1958350\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-attendees-1.png 1242w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-attendees-1-300x128.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-attendees-1-1024x435.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/11\/new-blocks-attendees-1-768x326.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Attendees block<\/figcaption><\/figure><\/div>\n\n\n<p>When you click <strong>+ New Ticket<\/strong><em>&nbsp;<\/em>the new ticket fields will display. In addition to the basic options outlined in the section above, you&#8217;ll see the <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/how-event-tickets-calculates-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">Capacity <\/a>options.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"1092\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-16-45.png\" alt=\"\" class=\"wp-image-1959381\" style=\"width:883px;height:auto\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-16-45.png 756w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-16-45-208x300.png 208w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-16-45-709x1024.png 709w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><figcaption class=\"wp-element-caption\">Classic Editor: Ticket Capacity<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image size-full wp-image-1943774\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"692\" height=\"966\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-21-17.png\" alt=\"\" class=\"wp-image-1959382\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-21-17.png 692w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/02\/2024-02-14_20-21-17-215x300.png 215w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><figcaption class=\"wp-element-caption\">Block Editor: Ticket Capacity<\/figcaption><\/figure><\/div>\n\n\n<p>If you want your ticket to share the capacity for your event but also impose a sales limit on it (for example, if you want to only allow up to 50 children at your event out of your shared capacity of 100 attendees) you can <em>Sell up to <\/em>a certain number of tickets<i>.<\/i><\/p>\n\n\n\n<p>Once you&#8217;ve configured your ticket, hit the&nbsp;<strong>Save Ticket<\/strong><em>&nbsp;<\/em>button and you&#8217;re all set.&nbsp;As your tickets start to sell, the stock for&nbsp;all&nbsp;tickets in global stock will decrease accordingly.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#141827;background-color:var(--global-palette8)\"><strong>Note:<\/strong> We recommend running only one e-commerce functionality at a time. If you need to run multiple, we highly recommend that all tickets for one event use the same e-commerce platform, which you can select from the <a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2018\/03\/Ticket-Editor-Settings-Multiple-commerce.png\" target=\"_blank\" rel=\"noreferrer noopener\">ticket editor settings<\/a>.<\/p>\n\n\n\n<p>Next up we&nbsp;recommend that you&nbsp;learn about <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/tickets-managing-your-orders-and-attendees\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">managing ticket orders and attendees<\/a>&nbsp;as well as reviewing <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/how-event-tickets-calculates-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Event Tickets are Calculated<\/a>. If you have any further questions please don&#8217;t hesitate to connect with the team via our help desk.<\/p>\n\n\n\n<p>See <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/event-tickets-plus-ticket-stock-troubleshooting\/\" target=\"_blank\" rel=\"noreferrer noopener\">Common Stock Issues<\/a> for help troubleshooting.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1962652_fd6ca0-54, .wp-block-kadence-advancedheading.kt-adv-heading1962652_fd6ca0-54[data-kb-block=\"kb-adv-heading1962652_fd6ca0-54\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1962652_fd6ca0-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1962652_fd6ca0-54[data-kb-block=\"kb-adv-heading1962652_fd6ca0-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading1962652_fd6ca0-54 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1962652_fd6ca0-54\">Using Seating with Event Tickets<\/h2>\n\n\n\n<p>If you are using our Seating add-on, you can enable assigned seating with tickets. The capacity for each ticket will be defined by your event&#8217;s Seat Layout and your ticket&#8217;s Seat Type. This tool allows your attendees to choose from a visual seat layout when they&#8217;re purchasing tickets, so they can pick their perfect spot and have a specific seat assignment for the event. Read more about <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/using-seating-with-event-tickets\/\">using Seating with Event Tickets<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tribe-commerce\">Linking to the tickets form<\/h2>\n\n\n\n<p>Event Tickets Plus has a built-in anchor link so that you can link users directly to the ticket sales form on a single event page. (\u26a0 <strong>Please Note:<\/strong> This is only true for tickets being used on the &#8220;event&#8221; post type\u2014tickets on &#8220;posts&#8221;, &#8220;pages&#8221;, and other post types will not have this anchor link at this time.)<\/p>\n\n\n\n<p>The default link to the ticket form is <em>yoursite.com\/[event-slug]\/[event-slug]\/#buy-tickets<\/em>. For example: <em>yoursite.com\/event\/rock-concert\/#buy-tickets<\/em>.<\/p>\n\n\n\n<p>If you&#8217;re not sure how to construct the link, go to your event&#8217;s page and add <em>#buy-tickets<\/em> to the URL. Then copy the full&nbsp;text of your browser&#8217;s URL field, and that&#8217;s the link to the tickets form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tribe-commerce\">Available filters<\/h2>\n\n\n\n<p>Here&#8217;s a list of the available filters and how you can use them<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"tribe-commerce\">tec_tickets_commerce_is_free_ticket_allowed<\/h4>\n\n\n\n<p>This filter allows you to completely disable the Free Ticket feature.<br>Once you apply this filter, all the tickets created need to have their price higher than 0 (zero)<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/**\n*\n* This Filter allows user to completely disable the Free Tickets featur\n* \n* @filter: tec_tickets_commerce_is_free_ticket_allowed\n* @path: \/event-tickets\/src\/Tickets\/Commerce\/Hooks.php:138\n* @article: https:\/\/staging.theeventscalendar.com\/knowledgebase\/making-tickets\/ \n* \n*\/\n\nadd_filter( 'tec_tickets_commerce_is_free_ticket_allowed', '__return_false' );<\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Creating tickets with Event Tickets and Event Tickets Plus is easy and fast. This page&nbsp;walks you through the process of making tickets for your site&#8217;s posts, pages, or events. Before getting started, make sure you review your settings. The article is divided up into two main parts: You can get a quick overview of using&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[88],"tags":[113,115],"stellar-product-taxonomy":[155,156],"class_list":["post-1896524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tickets","tag-block-editor","tag-classic-editor","stellar-product-taxonomy-event-tickets","stellar-product-taxonomy-event-tickets-plus"],"acf":[],"taxonomy_info":{"category":[{"value":88,"label":"Ticketing"}],"post_tag":[{"value":113,"label":"block editor"},{"value":115,"label":"Classic editor"}],"stellar-product-taxonomy":[{"value":155,"label":"Event Tickets"},{"value":156,"label":"Event Tickets Plus"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Jaime Marchwinski","author_link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/author\/jaimetri-be\/"},"comment_info":0,"category_info":[{"term_id":88,"name":"Ticketing","slug":"tickets","term_group":0,"term_taxonomy_id":88,"taxonomy":"category","description":"","parent":61,"count":83,"filter":"raw","term_order":"0","cat_ID":88,"category_count":83,"category_description":"","cat_name":"Ticketing","category_nicename":"tickets","category_parent":61}],"tag_info":[{"term_id":113,"name":"block editor","slug":"block-editor","term_group":0,"term_taxonomy_id":113,"taxonomy":"post_tag","description":"","parent":27,"count":17,"filter":"raw","term_order":"0"},{"term_id":115,"name":"Classic editor","slug":"classic-editor","term_group":0,"term_taxonomy_id":115,"taxonomy":"post_tag","description":"","parent":27,"count":18,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1896524"}],"version-history":[{"count":38,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896524\/revisions"}],"predecessor-version":[{"id":1963179,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896524\/revisions\/1963179"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1896524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1896524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1896524"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1896524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}