{"id":1896438,"date":"2019-10-18T13:19:05","date_gmt":"2019-10-18T17:19:05","guid":{"rendered":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/finding-and-inputting-your-license-key-2\/"},"modified":"2025-05-25T09:58:21","modified_gmt":"2025-05-25T13:58:21","slug":"finding-and-inputting-your-license-key","status":"publish","type":"post","link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/finding-and-inputting-your-license-key\/","title":{"rendered":"Finding and Inputting Your License Key"},"content":{"rendered":"\n<p>When purchasing a subscription for one or more of our plugins,&nbsp;your license should be included with your plugin downloads and activated automatically upon installation. However, there may be times when you need to input or update a license key on your site: for instance, if you&#8217;ve recently purchased a subscription for Event Aggregator, or if you&#8217;ve recently acquired your own license separate from a website developer. This tutorial will show you how to input your own license key.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#141827;background-color:var(--global-palette8)\">\ud83d\udc4b If you have more than one of our plugins, please note that you have a license key for each one and will need to complete this step for each plugin.<\/p>\n\n\n\n<p>If you have purchased a multi-site license, <a href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/licenses-for-multisites\/\">check out this tutorial<\/a> for further instructions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"login\">Logging into your account<\/h3>\n\n\n\n<p>If you&#8217;re reading this article, you\u2019re already on our website \u2014 so all&nbsp;you\u2019ve got to do is head up to the main menu and click the <strong>License Keys<\/strong> link under <strong>My Account<\/strong>. This will take you to&nbsp;<a href=\"https:\/\/theeventscalendar.com\/my-account\/license-keys\/\">your License Keys page<\/a>, where you&#8217;ll find an overview of all the licenses associated with your account. You may be prompted to login with the credentials you created when you made the purchase.<\/p>\n\n\n\n<p>Your license key is also included in the email you received after purchasing your subscription. If you have that handy,&nbsp;you can also grab it there.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"find-keys\">Finding the license key<\/h3>\n\n\n\n<p>If you only have one license key, then finding the right key to use will be pretty simple \u2014 it will be the only one on the page. Highlight and copy that key.<\/p>\n\n\n\n<p>If you have <em>more<\/em> than one license key, the licenses will be nicely separated by plugin with a breakdown that displays the license key number and the URLs with which they are associated. Highlight and copy your first license key.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"input-key\">Inputting your license key<\/h3>\n\n\n\n<p>Now that you\u2019ve found and copied your license key, the next step is to input it on your site. This ensures the plugin is properly registered to your site and&nbsp;that you will get updates.<\/p>\n\n\n\n<p>From your WordPress dashboard, head over to <strong>Events<\/strong> \u2192\u00a0<strong>Settings<\/strong> or <strong>Tickets<\/strong> -> <strong>Settings<\/strong>, and select the <strong>Licenses<\/strong> tab at the top of the screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"732\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-5-1024x732.png\" alt=\"\" class=\"wp-image-1965448\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-5-1024x732.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-5-300x214.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-5-768x549.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-5.png 1291w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"671\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-6-1024x671.png\" alt=\"\" class=\"wp-image-1965450\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-6-1024x671.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-6-300x197.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-6-768x503.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/image-6.png 1412w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You will see a <strong>License Key<\/strong> field for each activated plugin that requires a license key. Paste the license key you copied from the previous step. It should show a green &#8220;Valid Key!&#8221; message underneath. Once you see this message, click the <strong>Save Changes<\/strong> button to register your license.<\/p>\n\n\n\n<p>And you&#8217;re all set!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"513\" height=\"154\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/ECP-license.png\" alt=\"\" class=\"wp-image-1965362\" style=\"width:585px;height:auto\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/ECP-license.png 513w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2019\/10\/ECP-license-300x90.png 300w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"missing-tab\">What if&nbsp;I\u2019m not seeing the &#8220;Licenses&#8221; tab?<\/h3>\n\n\n\n<p>This is probably&nbsp;the result of using different plugin versions. For example, if you are running version 4.8 of The Events Calendar, then you should also be running 4.8 of Events Calendar Pro. Otherwise, the <strong>Licenses<\/strong>&nbsp;tab may not work correctly. You may need to manually update your plugins until their version numbers are compatible with each other \u2014 <a rel=\"noopener noreferrer\" href=\"https:\/\/staging.theeventscalendar.com\/knowledgebase\/k\/manual-updates\/\" target=\"_blank\">learn more about manually updating plugins<\/a>. Once the version numbers are made compatible, the <strong>Licenses<\/strong> tab should&nbsp;show up for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When purchasing a subscription for one or more of our plugins,&nbsp;your license should be included with your plugin downloads and activated automatically upon installation. However, there may be times when you need to input or update a license key on your site: for instance, if you&#8217;ve recently purchased a subscription for Event Aggregator, or if&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[127],"tags":[],"stellar-product-taxonomy":[],"class_list":["post-1896438","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-install-licenses"],"acf":[],"taxonomy_info":{"category":[{"value":127,"label":"Installation &amp; License Keys"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Jaime Marchwinski","author_link":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/author\/jaimetri-be\/"},"comment_info":0,"category_info":[{"term_id":127,"name":"Installation &amp; License Keys","slug":"install-licenses","term_group":0,"term_taxonomy_id":127,"taxonomy":"category","description":"","parent":63,"count":12,"filter":"raw","term_order":"0","cat_ID":127,"category_count":12,"category_description":"","cat_name":"Installation &amp; License Keys","category_nicename":"install-licenses","category_parent":63}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1896438"}],"version-history":[{"count":3,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896438\/revisions"}],"predecessor-version":[{"id":1965451,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896438\/revisions\/1965451"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1896438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1896438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1896438"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/staging.theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1896438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}